Digital Solutions

Keeping You Informed

As with all Americans, we are learning more about COVID-19 each day. The decisions that we make about our business are guided by two principles; We will safely serve the needs of our customers and we will keep our partners safe. We will continue to process information from our government, our customers, our builders and our partners, and will make adjustments to our response accordingly.

As we navigate the impact of machine shops closing and travel restrictions, we hope that you can find comfort in the support of the Phillips Federal community. Know that you’re not alone, and we’re here to help in any way that we can. 

Self Install Kits

Our service team is dedicated to supporting our customers and their respective missions – we know that no two customers are the same. We understand the importance and value of ensuring that our team strives to support you and your mission, in every area, to the very best of our abilities.

To provide additional flexibility at this time, we are offering Self-Install packages that include custom phone support by our Applications and Service Team. 

Digital Training

During this time, we remain dedicated to helping you succeed, innovate, and stay educated about the manufacturing industry. Through email communications and on our social media channels, we’ll continue sharing manufacturing news, new ways to learn, and courses that can be accessed digitally. 

To help our community during this critical time, we’re sharing free digital training videos from our vendors and industry partners. Click the vendors below to access their free digital training courses. 

If you have any questions, or would like to talk to our training team, contact us below. For more training offerings, click here

Order Parts and Materials

We are in constant contact with our vendors to understand any restrictions on shipping and will keep our customers informed with the latest information on orders and delivery status. We are continuing to ship parts and materials to bases that are able to receive shipments. 

Our Life Cycle Team is available by phone and email to answer any questions and insert orders for materials and ancillary equipment. We are here for you and your facility to provide everything – and we mean everything – you need to keep your machines running longer and more efficiently so you can continue to manufacture your mission.

Your Dedicated Team Members

Our Federal Account Managers have completed hundreds of Federal projects in support of manufacturing for facilities around the world. Your dedicated team will continue our long-term success by providing unparalleled customer service and the best manufacturing solutions through disruptive technologies and a 100% Federal focus. Pick your state to meet your team members. 

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Our Services

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Phillips Federal

COVID-19 Response

Our Current Response April 20, 2020

The state policy in Maryland is “work from home” as we try to slow the spread of the virus. Our office partners have set up workstations in their homes to provide uninterrupted support to our customers. Our operations, life cycle, service, and application teams are available by phone and email communications. We will continue to ship parts and machines to bases that are able to receive. We suggest that you check with your facility’s receiving department to ensure that incoming packages are not held in quarantine. We are in constant contact with our builders to understand any restrictions that they may be facing and will keep our customers informed.

All contact information remains the same, however, the period of time to answer may be extended as the call is routed to home locations. All of our contact information can be found here

Our field applications, service, and sales teams have not been restricted to travel, but are working under national guidelines, and local facility restrictions. Applications engineers and service technicians that cannot travel are available for enhanced phone support. If you are experiencing an issue with your equipment or applications, please call our team at 1 800-878-4747 or email FedAppsCNC@phillipscorp.com

We understand that many bases perform work that is critical to our Nation’s security. If your work is mission-critical, we are asking that you let us know by sending an email to treynolds@phillipscorp.com. We will take action to ensure an on-site response plan is created for your facility.

Godspeed to all, as we work together to end this threat.

John Harrison
President, Federal Division

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+1 610-745-2101

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+1 410-564-2909