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Required Documents
To ensure your machine delivery is scheduled, please return the New Machine Document form as soon as possible. Machine delivery cannot be scheduled until the completed from is received. Please contact Nancy Reynolds if you have any questions or concerns.
Pre-Installation Guides
FAQs
Once your machine’s utilities (air and electric) are connected, please contact us, and we will schedule the installation of your machine.
Our certified technician will start with the rough level, install the necessary options and accessories, power up the machine, and provide a brief overview of its functions.
No, lifting kits are not included. Typically, these are standard fixtures that riggers would have on hand.
For machine transport, our carriers will use either a flatbed or step deck truck to make for easy offloading with a forklift.
This will not affect the warranty of the machine; just be sure the phasing light is lit correctly.
Permanent machine codes are typically available 90 days after the machine has been delivered. In the meantime, we will supply you with a temporary code so that you can use your machine until the permanent is available.
The IUID tag is a serialized metal plate that needs to be affixed to your machine. The government scans the tag to track all of their assets. The tag is also used for the service techs to identify your machine for parts and repairs.
If the voltage is not correct and aligned with the facility’s electrical requirements, it could cost the customer time and money to correct this issue.
We confirm your door size to ensure that your machine will encounter no issues getting into the final area of placement. In addition to the door size, we like to confirm that there are no obstructions in the pathway and that the access is clear.
Most of our machine manufacturers have manuals readily available on their website with the most updated information.
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