Service and Tech Support
Building Relationships One Service At A Time
Phillips Federal staffs every project with highly trained and experienced service technicians that cover a broad range of expertise for all of your service needs. From battery replacements to complete Performance Assurance packages, we’ve got your six.
Phillips Federal staffs every project with highly trained and experienced service technicians that cover a broad range of expertise for all of your service needs. From battery replacements to complete Performance Assurance packages, we’ve got your six.
Service
Our service team is dedicated to supporting our customers and their respective missions – we know that no two customers are the same. We understand the importance and value of ensuring that our team strives to support you and your mission, in every area, to the very best of our abilities. You have our commitment that we will stand beside you and help to propel you to new heights of machining capability and overall mission success.
Our technicians work closely with our clients to provide custom and comprehensive maintenance solutions to cover all machine factory requirements and essential facility guidelines.
Tech Support
We are driven to ensure our facilities are able to reach out to us for anything manufacturing. Have questions about your machine? Our field applications, service, and sales teams provide comprehensive and detailed technical phone support in a range of manufacturers and services.
With a dedicated team of service experts, we reduce unscheduled downtime and keep your machines running longer. Contact us for answers regarding service, maintenance, parts, general machine questions, and all of your manufacturing needs.
Order Parts
Phillips Federal knows the importance of reducing downtime and getting your machines up and running as fast as possible. Our service and parts team can keep your machine running and keep your facility mission-ready.
Our Parts Team is available by phone and email to answer any questions and insert orders for materials and ancillary equipment.
Service
Our service team is dedicated to supporting our customers and their respective missions – we know that no two customers are the same. We understand the importance and value of ensuring that our team strives to support you and your mission, in every area, to the very best of our abilities. You have our commitment that we will stand beside you and help to propel you to new heights of machining capability and overall mission success.
Our technicians work closely with our clients to provide custom and comprehensive maintenance solutions to cover all machine factory requirements and essential facility guidelines.
Tech Support
We are driven to ensure our facilities are able to reach out to us for anything manufacturing. Have questions about your machine? Our field applications, service, and sales teams provide comprehensive and detailed technical phone support in a range of manufacturers and services.
With a dedicated team of service experts, we reduce unscheduled downtime and keep your machines running longer. Contact us for answers regarding service, maintenance, parts, general machine questions, and all of your manufacturing needs.
Order Parts
Phillips Federal knows the importance of reducing downtime and getting your machines up and running as fast as possible. Our service and parts team can keep your machine running and keep your facility mission-ready.
Our Parts Team is available by phone and email to answer any questions and insert orders for materials and ancillary equipment.
Meet Your Team
service technician
David Smith
service technician
Hunter Keithley
service technician
Joe Henderson
service technician
Travis Boshears
FAQs
Lead time for service is based on the availability of the service technicians in your area and will be serviced in the order it was requested. Mission critical service requests will be prioritized based on severity.
The standard lead time for our technicians to service your machine(s) is between 2-4 weeks.
To request service, please contact David Breeden at +1 410-564-2909 or dbreeden@phillipscorp.com.
When a service quote has been generated from our service and parts team, and funding has been approved or accepted, our Service Scheduler, Tiera Reynolds, will contact you to schedule your service.
Discretionary funding can be applied to reactive service and spare parts.
Our Performance Assurance Program provides unique funding options with reactive service and spare parts support. After service, a report will be left with the facility outlining work performed and the condition of the machine(s). This will include recommendations for any reactive service or spare parts necessary to bring the machine to full specs, and discretionary funds may be applied.
To request a service contract for your facility, please contact our Life Cycle Team at +1 800 878 4747 EXT 6. or FederalLifeCycle@phillipscorp.com.
Our Services
